Pricing & Taxes
All prices listed on our website are exclusive of applicable taxes unless otherwise stated. International customers may be subject to additional customs duties and import taxes, which are not included in the purchase price and must be paid by the recipient upon delivery.

Payment
We accept major credit cards, debit cards, and payments via Razorpay for secure transactions. By providing payment details, you confirm that you are authorized to use the payment method.

Refund & Cancellation Policy

Order Cancellations
Customers have the right to cancel their order within 24 hours of placing it. Cancellations made after this period may not be possible if the item has already been dispatched. To cancel your order, please contact our customer support at renesaexport@gmail.com or whatsapp at +917384753618

Returns & Refunds
We offer a 30-day return policy from the date of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Customers will be responsible for return shipping fees unless the return is due to a manufacturing defect or an error on our part.

• Refund Processing: Once we receive the returned item and inspect its condition, a refund will be processed within 7-10 business days to the original payment method.

Late or Missing Refunds
If you haven’t received a refund within 10 business days, please check with your bank or credit card provider first. If the issue persists, contact our customer service at at renesaexport@gmail.com or whatsapp at +917384753618

Shipping Policy

Processing Time
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

Shipping Methods & Delivery Timeframes

• Standard Shipping: 3-7 business days (depending on location)
• Express Shipping: 1-3 business days
• International Shipping: 7-14 business days, with potential customs delays.

International Shipping
International orders may be subject to customs fees, import duties, and taxes that are not included in the product price or shipping cost. These charges are the responsibility of the recipient and vary by country.

Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact us immediately at [Insert email/phone]. We will file a claim with the carrier and work to resolve the issue. In the case of lost items, we will issue a replacement or refund.

Free Shipping
Free standard shipping is available on orders above $100 (or equivalent in local currency).