Privacy Policy

Effective Date: October 11, 2024

SYRAAH World (“we,” “our,” “us”) is committed to safeguarding the privacy and security of our customers, visitors, and users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.syraahworld.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: When you register on our website, place an order, subscribe to our newsletter, or fill out a form, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Order Information: When you make a purchase or attempt to make a purchase through the website, we collect information related to your order, such as your billing address, shipping address, and purchase history.
• Device Information: We collect information about the device you use to access our site, including your IP address, web browser type, time zone, and some of the cookies installed on your device.
• Website Usage Information: We collect information on how you navigate and interact with our website, such as the pages you visit, the links you click, and the time you spend on each page.

2. How We Use Your Information

We use the information collected in the following ways:

• To Process Orders: Your information helps us to process your orders, manage payments, and deliver the products and services you request.
• To Communicate with You: We use your email address and phone number to send you updates on your order status, respond to your inquiries, and provide customer support.
• To Improve Our Services: We use feedback provided by users to improve our products and services, identify user preferences, and enhance the overall user experience.
• Marketing and Promotional Purposes: With your consent, we may use your information to notify you about promotions, new products, and exclusive offers.
• Website Optimization and Analytics: We use device and browsing information to optimize our website layout, content, and functionality.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, delivery services). These parties have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device’s hard drive through your web browser, enabling us to recognize your browser and capture certain information.

• Types of Cookies Used:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Security of Your Information

We prioritize the security of your personal data and take reasonable measures to protect it from unauthorized access, use, or disclosure. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights concerning your personal data:

• Right to Access and Update: You can access, update, or delete your personal information at any time by logging into your account or contacting us directly.
• Right to Opt-Out: You can opt-out of receiving promotional emails and communications by following the unsubscribe link in our emails or by contacting us at contact@syraahworld.com.
• Right to Restrict or Object to Processing: You can restrict or object to our processing of your personal information in certain circumstances.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: contact@syraahworld.com
• Phone: +91 73847 53618
• Address: Railway Station, West, near Magrahat, Belaria, Magrahat-II, West Bengal 743355